Privacy Policy English version

سياسة الخصوصية

النسخة العربية انقر هنا 

 

 

:Dear visitor

 

:Thank you for your visit to the Ibda'a company for development of systems and software on Internet, known as the following link

 

www.ibdaa-syria.com and all associated sub-sites or Domains.

 

 

Protecting your privacy is very important to us. Therefore, we will inform you below in detail about the types of information that are collected, recorded, and used by Ibda’a Company for the Ibda'a company for development of systems and software or other parties that maintain data automatically or that have been authorized by Ibda'a to monitor the incoming data

 

If you have additional questions or need more information about our privacy policy, please feel free to contact us at the address below.

 

The privacy policy of the Ibda'a site includes the following main points:

 

  1. Data access and hosting.
  2. Third-party privacy policy.
  3. Data collection and use when opening a customer's account.
  4. Move and transfer data to external parties.
  5. Cookies and web Traffic
  6. Auxiliary programs.
  7. Social media and plug-ins:
  8. Children info.
  9. Contact options and your rights

 

 

Maintain and process your personal data.

 

1-  Data access and hosting:

You can visit our website without providing any personal information, every time and as with all sites and hosts when a website is called, the web server automatically saves what is called a server log file, for example it contains the required file name and Your IP address , the date and time of the request, the volume of data transferred, the Internet service provider (ISP), the request documents, the type of browser, the date and time stamp, the referral / exit pages and possibly the number of clicks . This is not linked to any personally identifiable information. The purpose of the information is to analyses trends, administer the site, track the movement of users on the website, and collect demographic information, as all hosting companies do this as part of the hosting services analyses.

 

This access data is viewed and evaluated exclusively by the website administration for the purpose of ensuring the hassle-free operation of the site and improving our presentation of the site and this information is not displayed to any other party.

 

The service provider "Hosting „ that we host our site on it is located in one of the countries of the European Union or European Economic Area.

 

2-Third-party privacy policies:

ThirIbdaa-syria.com privacy policy does not apply to advertisers or other websites. Therefore, we advise you to refer to the privacy policies of third-party ad servers for more detailed information. It may include their practices and guidelines on how to unsubscribe from some options, knowing that we do not put on our sites any third parties to provide ads or automatic advertising services such as Google AdSense or the like, and if ads are placed on our site we will directly inform you and we will modified Privacy policy to keep you informed of the latest developments that will take place on the site.

 

3- Data collection and use when opening a customer's account:

We collect personal data if you voluntarily provide it to us as part of your request, when you contact us (for example via contact form, email, or when you make an appointment) or when opening a user account. Mandatory fields are marked as such, because in these cases we need data to process contracts or to address your contact in the customer relationship management system that we work on and you cannot complete the request and / or open the account without their information or the contact cannot be sent.

 

The data collected can be seen from the respective input models. We use the data you provided in accordance with Article 6, Paragraph 1, Page 1 of the German Privacy Protection Act to address contracts and address your inquiries. After completing the contract or deleting your client account, your data will be restricted for further processing and deletion after tax and commercial retention periods, unless you have explicitly agreed to continue using your data or we reserve the right to use data that exceeds that permitted by law and we inform you of it in This ad.

 

Your client account can be deleted at any time by sending a message to the contact option shown below.

 

4- Moving or transferring of data to external parties:

To fulfill the contract we transfer your data to the payment service provider that you specify in the ordering process in the event that products are available that need to be paid or for shipping and delivery on our site, we will forward the payment and transmission data collected for this matter to the credit institution in charge of payment or the institution in charge of shipping and delivering the goods and that is necessary processing payments or processing the dispatch and shipment of goods. Some of the selected payment service providers or shipping service providers also collect this data themselves if you create an account there. In this case, you must log into the payment service provider or shipping company

 

5- Cookies and web Traffic:

Like any other website and in order to make visiting our website attractive and to enable the use of certain functions, to display relevant products or market research, we use alleged cookies on our website pages. This works to protect our legitimate interests, which predominate in the context of balance of interests, and for a better presentation of our site.

 

Cookies are small text files that are automatically saved on your device, as some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (the so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). The storage duration can be found in the overview in the cookie settings of your web browser. You can set your browser to be aware of setting cookies and to decide individually whether to accept them or exclude accepting cookies in certain cases or in general. Each browser is different in the way it manages cookie settings. This is described in the help menu for each browser, which explains how you can change your cookie settings. You can find these settings for the respective browser through the following links:

 

Internet Explorer ™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Safari ™: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Chrome ™: https://support.google.com/chrome/answer/95647?hl=en-GB&hlrm=ar

Firefox ™ https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Opera ™: https://help.opera.com/en/latest/web-preferences/

If cookies are not accepted, the functionality of our site may be restricted.

 

 Use Google (Universal) Analytics for web analysis

 

For website analysis, this website uses Google Analytics (Universal), the web analytics service provided by Google LLC (www.google.com). This protects our legitimate interests, in a better presentation of our data. Google (Universal) Analytics uses methods that allow analyzing your use of the site, such as cookies. Usually automatically collected information about your use of this website is transferred to a Google server in the USA and stored there. By enabling IP anonymization on this site, the IP address will be shortened before it is sent within the European Union member states or in other contracting countries in the agreement relating to the European Economic Area. Only the full IP address will be sent to the Google server in the USA and will be abbreviated there in exceptional cases. The anonymous IP address that your browser transmits as part of Google Analytics is not merged with other Google data. After Google Analytics stops working and the end of Google Analytics usage, the data collected in this context will be deleted.

Google LLC is headquartered in the United States of America and is accredited under the EU-US Privacy Shield. The current certificate can be found here. As a result of this agreement between the United States of America and the European Commission, the latter has specified an appropriate level of data protection for companies certified under Privacy Shield.

You can prevent Google from collecting data generated by a cookie related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plugin available at the following link:

 https://tools.google.com/dlpage/gaoptout?hl=en

 

As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. The unsubscribe cookie is placed on your device. If you delete cookies, you must click the link again.

 

6- Auxiliary programs:

In Ibda'a company for development of systems and software We are using some assistance programs that help us in communicating with our visitors and our Honorable customers, which are protected and reliable programs, especially in the field of protecting privacy for clients or visitors, and we have given them full permission to access to site information in order to collect data on visitors or customers and provide us with the necessary reports For website activity and visitors and with the reliability of these programs we invite you to view their privacy policy.

 

  • Customer Relationship Management Program: It helps us to save customer data with their personal data for advertising campaigns and to communicate with them through mailing Newsletter after their approval and follow our marketing activities with our customers and follow up on existing complaints

 

Customer Relationship Management Privacy Policy link

 

  • Technical Support Program: It is the program that helps us to chat with our customers in order to respond to their inquiries as it collects the above data

 

Technical Support Program Privacy Policy Link

 

  • Appointment program with clients: It is the program that helps us give the ability to our customers to book special appointments with the sales department at Ibda'a in order to inform them about the programs and systems they are interested in.

 

Electronic appointment program privacy policy Link

 

7- Social media and plug-ins:

The buttons that link to your channels are used on social media on our site.

 

 Use social extensions from Facebook.

This works to protect our legitimate interests in the optimal marketing of our offer, which prevails in the context of balance of interests, to increase the protection of your data when visiting our website. These buttons are not fully integrated as additional components, but are merged only on the page using the HTML link. This integration guarantees that when visiting a page on our site that contains such buttons, there is no connection yet with the relevant social network provider servers.

 

 

 

If you click on one of the buttons, a new window opens in your browser and the relevant service provider page opens which (for example, after entering your login data) you can press the Like button or continue to browse this site as appropriate for you.

 

For the purpose of collecting data, its scope, processing, and additional use of data by providers on their pages, in addition to the communication option, rights options and settings to protect your privacy, please refer to provider data protection information. http://www.facebook.com/policy.php

 

The videos displayed on our site are stored on YouTube

The third-party content is incorporated on this site. This content is provided by Google LLC (the "Provider").

 

YouTube is powered by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").

 

 The expanded data protection setting for embedded YouTube videos is activated on our site. This means that information from website visitors is not collected and stored on YouTube, unless they play the video. The merging of videos protects our legitimate interests, which prevail in the context of balance of interests, in the optimal marketing of our offer

 

The purpose of the data collection and scope, and the subsequent processing and use of data by the provider, as well as your rights and setup options to protect your privacy, can be found in Google’s data protection information

 

https://support.google.com/youtube/answer/3529123?hl=en

 

 

 

8- Children information and data:

Another part of our priority is adding protection to children while using the Internet. We encourage parents and guardians to monitor, participate in, and / or monitor their online activity.

 

Ibda'a for Development of Systems and Software does not intentionally collect any personally identifiable information from children under the age of 16. If you believe that your child provided this type of information on our site, we strongly encourage you to contact us immediately and we will do our best to promptly remove this information from our records.

 

 

9- Communication options and your rights:

As a data subject, you have the following rights:

 

  • The right to request information about your personal data that has been processed by us to the extent specified therein;
  • You have the right to immediately request the correct incorrect or incomplete personal data that we store;
  • You have the right to request the deletion of your personal data stored by us at any time and without any waiting period to delete it, noting that your personal data is not leaked nor transferred to any other entity not authorized in this document because we are very keen on the data of our visitors and our valued customers
  • After practice your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate reasons for processing beyond your interests, rights, and freedoms, or if these remedies are used to confirm or defend what serves legal claims.

 

If you have any questions about collecting, processing, or using your personal data or information, correcting it, blocking it or deleting it in addition to canceling approval or objecting to a particular use of the data, please send an email to our data protection department at:

Info@ibdaa-syria.com

 

 

 This document was updated on 01-12-2019

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Ibda'a company for the development of systems and software

 

General and specialized accounting programs

Specialized archive and service programs

Web and mobile applications (Android - IOS)

Web services (Dedicated & VBS Server - Domain & Hosting Linux & Windows - SMS & E-Mail Marketing)

 

 

The main branches of Ibda’a:

 

  • Germany Berlin
  • Turkey - Bursa
  • Syria - Aleppo

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